Human Computer Interaction (HCI) as a key constraint in the e-Government and Digitalization of Afghanistan
نویسندگان
چکیده
The e-Government systems and applications in Afghanistan started very well, however, ended up either half way (Passport System) or were completely closed (NPA System). architecture development of the based on standard; no survey research was conducted to address Human Computer Interaction, leading a rather technical complex user experience. Common people getting scared submitting wrong data, paving middlemen (data entry shops) due complexity UI/UX lack data local languages. Interaction for country as crucial itself. Ignoring fact, HCI became constraint developed population alternatively being used by government officials, serving clerks population. In this study, its subjects have been addressed from cognitive psychology, behavioral sciences, arts design perspectives Afghanistan. A number Digitalization projects presented case studies, providing practical yet valid arguments demonstrate key
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ژورنال
عنوان ژورنال: Technium Social Sciences Journal
سال: 2023
ISSN: ['2668-7798']
DOI: https://doi.org/10.47577/tssj.v39i1.8115